Shipping&DeliveryPolicy
All software tools and browser extensions developed by Anurag Kumar Tripathi, operating as Xenriq AI Studio, are 100% digital products. We do not sell or ship physical goods.
1. 100% Digital Software Delivery Model
Promptive Sentry (including Chrome Extension, Firefox Add-on, and VS Code Extensions) and all software tools developed by Anurag Kumar Tripathi, operating as Xenriq AI Studio, are strictly digital software products.
We do not sell, manufacture, ship, or handle any tangible or physical goods. Physical shipping, courier dispatches, postal deliveries, physical tracking numbers, and physical transit times do not apply to any of our products or services.
2. Instant Access & Installation Channels
All browser extensions and software tools are delivered instantly upon download or installation through official public extension marketplaces:
- Chrome Web Store: Installed directly into Google Chrome browsers with a single click.
- VS Code Marketplace / Open VSX: Installed directly into Microsoft VS Code, Cursor, Windsurf, Antigravity, Warp, or Kiro editors.
- Official Website (xenriq.com): Direct digital download or web application access.
3. Delivery Charges & Shipping Fees
Zero Shipping Costs:
There are zero shipping charges, no delivery fees, no handling fees, and no import/export duties associated with installing Promptive Sentry or submitting voluntary contributions/tips.
4. Fulfillment Timeline
Delivery is immediate and instant upon clicking the download or installation link. Users receive immediate software functionality in their browser or editor as soon as the installation completes (typically within 5 to 15 seconds depending on connection speed).
5. Support for Delivery & Installation Assistance
If you encounter any issues installing Promptive Sentry or accessing digital downloads, our support team is available via email:
- Entity Name: Anurag Kumar Tripathi, operating as Xenriq AI Studio
- Location: Teliarganj, Allahabad, Uttar Pradesh, India
- Support Email: anurag@anuragtripathi.pro
- Response Time: Typically within 1-2 business days
- Contact Page: https://xenriq.com/contact-us